dtv99's Commitment to Responsible Gaming
dtv99 believes that entertainment should always be safe. On our platform, you can set your own gaming limits and get support at any time.
Our Commitment
At dtv99, we believe that online betting and casino gaming can be an enjoyable form of entertainment — when experienced responsibly. The safety and well-being of every player on our platform is our top priority.
We acknowledge that gambling can become a problem for some people. That is why dtv99 encourages every user to stay aware of their gambling habits and take the necessary steps to protect themselves.
Our platform follows a strict age verification process. Only individuals aged 21 or older may open an account and play on dtv99. Access by minors is strictly prohibited, and any violation of this rule will result in the account being closed immediately.
Healthy entertainment means — only bet what you can afford to lose, never chase losses, and never treat gambling as a source of income. dtv99 provides multiple protective tools to help you maintain this balance.
Our Protection Tools
dtv99 offers the following features to give you full control over your gaming.
Strict Age Verification
Age is verified at the time of registration on dtv99. No one under the age of 21 may play on our platform. We place the highest importance on protecting minors.
Deposit Limit Setting
You can set your own maximum daily, weekly, or monthly deposit limit. Once a limit is set, reducing it takes effect immediately; increasing it takes effect after a specified waiting period.
Loss Limit
Set a maximum loss amount within a defined time period. Once this limit is reached, dtv99 will automatically stop you from placing further bets until the next defined period begins.
Session Time Limit
You can set the maximum duration for each gaming session yourself. When the set time is up, you will be shown a warning message. This helps keep you from developing a habit of playing for hours on end.
Time-Out Feature
If you feel you need a break for a few days, you can take a time-out ranging from 24 hours up to 6 weeks. During this period, logging in or depositing to your account will be completely suspended.
Self-Exclusion
If you feel that gambling is having a negative impact on your life, contact us. We will close your account for 6 months, 1 year, or permanently. All promotional communications will also be stopped during the self-exclusion period.
Warning Signs of Problem Gambling
If you notice the following, it is important to be alert. These are recognized signs of problem gambling.
- You feel an urge to keep betting larger amounts to chase losses.
- You want to stop playing but cannot — it is becoming hard to stop yourself.
- You are prioritizing gambling over family, friends, or work.
- You are borrowing money or selling assets to fund your gambling.
- You are hiding your gambling or lying to family about it.
- You feel restless, anxious, or irritable when you are not playing.
- You see gambling as a way out of financial problems.
The Golden Rules of Healthy Gaming
dtv99 recommends following these principles for an enjoyable and safe gaming experience.
- Play for entertainment only, not as a source of income.
- Set a budget in advance and stick to it strictly.
- Take regular breaks and avoid long uninterrupted play sessions.
- Never play while under the influence of alcohol or when under emotional stress.
- Never bet more than you can afford to lose.
- Actively use dtv99's tools to set your personal limits.
- If you feel there is a problem, let our support team know without delay.
Limits & Exclusion Features in Detail
Learn more about dtv99's protective tools and customize the settings to suit your needs.
How Deposit Limits Work
Go to your dtv99 account settings and set a daily, weekly, or monthly deposit limit under the "Responsible Gaming" section. For example, you can decide to deposit a maximum of ৳2,000 per week. Once that limit is reached, no further deposits will be allowed. A review waiting period applies if you wish to increase the limit.
How to Take a Time-Out
A time-out means a temporary break. You can take a break for 24 hours, 72 hours, 1 week, or 6 weeks. During this period, your account will be completely inactive — neither logging in nor depositing will be possible. Once the break ends, you will be able to use your account normally again.
Self-Exclusion Process
Self-exclusion is a long-term protection measure. You can exclude yourself for 6 months, 1 year, or permanently. During this time, your account will be closed and dtv99 will not send you any promotional emails or messages. Contact our support directly to apply for self-exclusion.
Reality Check
It is important to take regular breaks during long sessions. If you choose, dtv99 will show you a message at set intervals — summarizing how long you have been playing and how much you have wagered in that session. This helps build awareness.
Ask Yourself
Ask yourself the questions below. If the answer to most of them is "yes", you may need help. Our support team is here for you.
- Is gambling causing problems in your family or social relationships?
- Do thoughts of gambling keep coming to you during work or study?
- Are you betting more to try to win back money you have lost?
- Are you borrowing money or taking on debt to fund your gambling?
- Have you tried to stop playing but keep coming back?
- Are you using gambling to escape financial pressure or emotional stress?
- Are you lying to loved ones about how much you gamble or what the results have been?
Where to Get Help
If you are struggling with gambling, you are not alone. dtv99's support team and specialist advisors are always here for you.
dtv99 Live Chat
Chat directly in Bangla through our 24/7 live chat service. Apply to set limits, take a time-out, or request self-exclusion on your account. Our trained support team will assist you with full confidentiality.
Contact by Email
Email us for any issue or responsible gaming request. Our team responds in both Bangla and English. Email address: [email protected]
Professional Counselling
If you feel gambling is affecting your mental health, speak with a professional mental health specialist. Have an open conversation with family or a trusted friend — seeking help is a sign of strength.
Protecting Minors
dtv99 is for ages 21 and above only. If there are children or teenagers in your home, use parental filter software and keep your device secured with a password to prevent unauthorized access to your account. If you suspect a minor is using our platform, notify support immediately.
Enjoy Safely —
Welcome to dtv99
We are always ready to help you keep your gaming experience enjoyable and in control.